Xi'an Cummins strictly controls the quality and grasps the details of customer satisfaction

Into the spacious and bright ISM engine assembly workshop of Xi'an Cummins , a hot and busy production scene came into view. Along with the even and powerful roar of electric wrenches, one busy figure is active on the production line; the forklift trucks filled with spare parts come and go, and the countdown plates on the shop keep refreshing the latest data of the offline engines... It is the scene of Xi'an Cummins production workshop.

Since the beginning of this year, Xi'an Cummins's orders have increased rapidly, and production and sales have doubled in a row. To find out, the reporter has conducted an in-depth understanding of this. Master Wu of Gansu Wuwei tells the mystery: What I undertake is the coal transportation of coal washing plants. More than 40 tons, back and forth more than 400 kilometers, I bought 20 cars carrying the Xi'an Cummins IMSE385.30 engine last year, 12JS180TA gearbox, although the road conditions are not very good, but the engine is strong, the car runs fast and steady, from No problem. The work is not delayed, the money is not earned, but also peace of mind, especially the engine brake, compared to the past so that our safety accident rate caused by braking reduced by more than 80%. With his original words: "Using Cummins's engine is a peace of mind. I have spent so much time. I only changed the engine oil every 16,000 kilometers. I haven't had any minor problems. I haven't even had a wrench and said it. No one else believes.I wouldn’t believe it if I used it myself or I don’t believe it.I’ve also used other brands of domestic engines before.I have accelerated and climbed far behind my current car. The days will have to be repaired. Although the money does not cost much, it is too time-consuming." Master Wang revealed the true feelings of the majority of users.

20 vehicles of Gansu Xiangnian Group Wuwei Coal Washery with Xi'an Cummins Engine
20 vehicles of Gansu Xiangnian Group Wuwei Coal Washery with Xi'an Cummins Engine

In Xi'an Cummins, the other aspect that journalists feel is profound is quality control. Although the production tasks are tight, all aspects of quality control are in order, and the general manager of Xi'an Cummins Guan Zhanghua said: “The Cummins global quality control system plays a crucial role here, and our quality control depends on equipment and The system does not rely on people to check one by one. For example, you can see that all wrenches in our workshop are all electric, so that the tightening torque of each bolt is set in the system. When the set torque is reached, the wrench will Automatically stop, at the same time, the system uploads the actual tightening torque to the control center and compares it with the design data to ensure that the design is consistent with the actual production, the performance of each engine is consistent with the design, and the production of all engines is consistent.

After several years of hard work and market training, Xi'an Cummins ISM engine has been recognized by the majority of users for its superior performance, strong power, reliable quality and obvious fuel-saving advantages. No wonder that orders have grown rapidly, and production and sales have doubled in succession.

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